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Saturday, 31 July 2010
 
 
sMOTIVE breakdown management
sMOTIVE-Maintenance.gif  breakdown management
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Incident Management-the shift from reacting to act

Coverage of all incident cases
Consistent documentation
Decision support for investments
Medium - to long-term cost-cutting
Ermittelung of weaknesses
Action is better than reacting
Do you know the situation is not that there are often days when you just react to function as required?
With sMOTIVE you have the chance to switch from Reakteur the actor to create. No longer your plants and buildings determine your daily routine, but you yourself To achieve this is a consistent documentation required. They are now determined to ask: "Why should I collect every small thing, which is more effort than using". It is true that the effort in the first moment for each increase, but the medium and long term, this effort equalized. Through the documentation of each facility, or any object you can save time periods and the cost for each plant or building compare and investment decisions, there are usually small, not notable disruption caused by the frequency at the end the biggest cost.

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 Bild: sMOTIVE HTML-Desk

Deployment and function
The sMOTIVE incident management offers you, your employees and service companies included a simple and clearly structured workflow. Inquiries are on the inquiry desk and the staff assigned. A call, and searching for a contact deleted. The competent staff now has the opportunity to request to continue editing, here he may request further classify the necessary individuals and businesses and add the measure to remedy immediately set in motion. Obviously, the whole process at the plant historicized for later analysis. Through a unique definition of rules and regulations can be a significant expense paper can be avoided. Work orders or documentation will no longer be printed, but for all employees at the workplace electronic device, just possibly, an expression by. It also relieves the environment.


Documentation of the data
The documentation on your investment / object ever made, so please, and a glass plant with all the strengths and weaknesses. Another important point for emergency management is not only the documentation of your incidents, but also the technical documents Services Company, warranty periods, acquisition year, and value. These data appear, at first sight unrelated to the deal with a disturbance to have to do, but they are important to prevent disturbances kind to leave. A good sturgeon management is available, if a few disturbances occur. For example warranty periods, with a documentation at the facility, and a reminder, you can be a control measure to ensure, where appropriate, possible defects on securing assets.

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Bild: request overview

Analysis of the data
An analysis or presentation of the results of a department are almost every manager in a company, municipality or other institution. Usually the work is now only just begun. The interplay search of all relevant data, if you ever were, and put together this on a spreadsheet program. This work allows you to an active fault management to a minimum. In sMOTIVE Web portal are a large number of Reports available to you quickly, the data summarized documented. Another advantage is that you can, for the first time consistently show what money was spent and detailed proposals aim to reduce the present costs.



Incident management as a team effort
To sMOTIVE incident management can be effectively used, it requires a team effort in your company. The employees of your company should even before the introduction of the advantages for the company and its employees, and the resulting opportunities to be informed.

Product keywords
Easy to use-process oriented Trouble-Shooting - state control documentation Browser---Help Desk Services Desk-reporting system-integration of external evaluations Company-Anlagenhistorisierung-cost control-Call Center function-approval function-forwarding function-performance review team capacity
 
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